Overall card rating
1.8
24 Reviews
from Intuit Credit Karma members
Most helpful positive review
Feb 06, 2015
Financed an I-comfort mattress set.
Credit Karma Member
I went to Rooms to Go for their Memorial Day sale last year ( May 2014). At that time I was rebuilding my credit. One year after Bankruptcy & only a few cards. Credit score of 650 on Credit Karma at the time. I applied in store (Individual account) thinking I wouldn't be approved or I wouldn't get a CL large enough for the $1700 purchase. I was pleasantly surprised when I was approved for $3200 on the spot. I made a small down payment of $200 at the time of the sale. This increased the promotional period to 2017 (3 years) with no interest. It also lowered my monthly payment which made it more manageable and fit my budget. I have been making mininum payments one moth and double the next. My card is financed through Syncrony Bank. Making payments online is easy. I usually make them through my mobile phone. I only had to call customer service once when my account was locked. Credit Karma linking to it timed out my account. They answered my questions and my issue was resolved. Two months ago I applied for A Sam's Club Credit Mastercard who is also financed through Syncrony Bank. I was approved for A $3000 CL. While it was being processed yhey upgraded my Card to the 5% Gas, 3% Travel & 1% cash back on other purchases because of my 100% on time payments with the Rooms to Go card. It's unfortunate that the previous finance company for RTG, GE Capital had such terrible service. Things have changed for the better. I would recommend this card. Pay it off before interest accrues and it's a win!
Most helpful negative review
Feb 23, 2022
Do NOT Recommend
Credit Karma Member
I have this card currently. I am working on my credit and keep my utilization rate below 35%. Despite Chase extending a $2k credit line, and Capital one increasing my credit line (without me asking), Synchrony decided to lower my line to $10 above my balance. Effectively making it appear that I have a 100% utilization rate. I called them to ask about it, especially since the “report” they said they based their decision off of was THREE months old, and they didn’t care. They told me that usually they just close the persons account with a balance, so I should consider myself lucky that they didn’t do that to me. I have never had a late payment, always pay extra, have 2 other cards with Synchrony bank that also carry low balances and NEVER have a late payment either. One of their reasons was because I have a lack of Real Estate loans… yeah, no kidding?! How am I supposed to get a mortgage when things like this are going to make it look like I can’t spend responsibly. Dirty. Not worth your time or risk. Dirty dirty business to do this to someone
Member ratings
Application process
All member reviews (24)
3
2
1
18
Jul 08, 2023
I’d give 0
Credit Karma Member
Terrible company. I regret every applying for this card. Nothing but issues.
Sep 19, 2022
Deceptive Practices
Credit Karma Member
I opened a RTG credit card in December 2020 to purchase a couch and after paying more than the minimum without ever being late or missing a payment, my credit limit was lowered to $250 from $2000 for reasons known only to Synchrony. I'm paying my final balance off and closing the account completely.
Aug 23, 2022
Sneaky Deal
Credit Karma Member
I opened an account for a promotional purchase of a home theater ensemble for our new house. NEVER missed a payment and have had my limit lowered TWICE due to current utilization of my other cards which, thanks to Covid, I used more over the last couple of years after getting laid off from my job. I'm gainfully employed and all my bills are paid on time with a credit report reflecting 100% on time payments. Once I pay this card off in a couple months (I'm making larger payments to do this) I am closing it and will NEVER use Synchrony or purchase from Rooms to Go again. Come on RTG: offer your customers better than this!!!
Feb 23, 2022
Do NOT Recommend
Credit Karma Member
I have this card currently. I am working on my credit and keep my utilization rate below 35%. Despite Chase extending a $2k credit line, and Capital one increasing my credit line (without me asking), Synchrony decided to lower my line to $10 above my balance. Effectively making it appear that I have a 100% utilization rate. I called them to ask about it, especially since the “report” they said they based their decision off of was THREE months old, and they didn’t care. They told me that usually they just close the persons account with a balance, so I should consider myself lucky that they didn’t do that to me. I have never had a late payment, always pay extra, have 2 other cards with Synchrony bank that also carry low balances and NEVER have a late payment either. One of their reasons was because I have a lack of Real Estate loans… yeah, no kidding?! How am I supposed to get a mortgage when things like this are going to make it look like I can’t spend responsibly. Dirty. Not worth your time or risk. Dirty dirty business to do this to someone
Aug 21, 2021
The worst credit card
Credit Karma Member
I had the rooms to go credit card paid on tome every single month then I found out they closed my account. I try Ed reaching out the customer service department waited for over 30 my minutes and had to hang up the phone. I received a letter stated my account was closed because I had 1 late payment from a different account that I had which was corrected after the fact. One answer i new received is why are they constantly in people’s life information after I’ve had the card for going on 2 years and is never late. Please do not go with this company I se a different credit card company. Obviously they don’t know how to treat good customers
Jan 17, 2021
Dont use this company, or card
Credit Karma Member
Was approved for card, bought a bunch of furniture, when it was delivered noone had a single tool, not a single screw driver.. were trying to assemble furniture with hand tight screws... kicked em out, did it my self.. Paid off the card, the best part ... 1 year later.. they cancelled the card, For lack of use. This company, is a joke.
Jan 02, 2020
Low Limit 1300
Credit Karma Member
Refuse to give credit line increase due to me paying cash for my house. Reason for denial Lack of Real Estate accounts.
Sep 06, 2018
Credit Karma Member
The worse card ever , system weak , customer service ignorant , not worth it soon i will pay my debt i will cut it . The worse of all my credit card
Mar 27, 2018
NEVER APPLY HERE, WORST EVER
Credit Karma Member
I applied & was approved for $2k I'm late February around my birthday, ordered the furniture. A week before the delivery date, they withdrew the amount. Like they voided it & gave there reasons, so moving early April furniture for delivery next day. Why approve something then take us back an entire month later. NEVER use this back, they are the worst I have ever tried to use. It was going to be my 1st ever new furniture. I'm hurt emotionally over these banking practices.
Mar 27, 2018
WORST BANKING EVER, not worth the key do
Credit Karma Member
I applied & was approved for $2k I'm late February around my birthday, ordered the furniture. A week before the delivery date, they withdrew the amount. Like they voided it & gave there reasons, so moving early April furniture for delivery next day. Why approve something then take us back an entire month later. NEVER use this back, they are the worst I have ever tried to use. It was going to be my 1st ever new furniture. I'm hurt emotionally over these banking practices.
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